Brushed knit crew (VERMONT)

[DESIGN]

A crew neck knit with fluffy pile.
This knit has a moderately loose fit that gives you a relaxed feel.

[MATERIAL]

【COUNTRY】

Made in China

[MODEL SIZE]

177cm 58kg wearing size M

[SIZE]

SIZE(cm)	shoulder width	Chest width	Sleeve Length	Length
SMALL	51.5	55	54	63
MEDIUM	52.5	57	55	65
LARGE	54.5	59	56	67
X-LARGE	55.5	61	57	69

*Due to the nature of processed products, the actual size may differ by 1 to 2 cm from the stated size.

Size guide here

Please read the following before purchasing.

Please be aware of pinpoles, especially on T-shirts that have been treated with SP processing, before purchasing.

If the hole is 3mm or larger, it will be eligible for return or exchange, so please contact us here .

Brushed knit crew

[SIZE]

SIZE(cm)	shoulder width	Chest width	Sleeve Length	Length
SMALL	51.5	55	54	63
MEDIUM	52.5	57	55	65
LARGE	54.5	59	56	67
X-LARGE	55.5	61	57	69

*Due to the nature of processed products, the actual size may differ by 1 to 2 cm from the stated size.

Size guide here

Regarding shipping within Japan

■About shipping

1.Shipping Schedule

Standard products will be shipped within 3 business days after your order is confirmed.
Shipping is only available on business days. (Shipping is not available on weekends or holidays.)

For pre-order items, please refer to the delivery date listed on the product page.

2. Response during long holidays

During long holidays, we will inform you of a separate shipping schedule.
Please place your order with plenty of time to spare.

There are delays in shipping to some areas.
See the following website
https://www.kuronekoyamato.co.jp/ytc/chien/chien_hp.html

■Delivery company
Yamato Transport

■Shipping fee

Nationwide flat rate of 770 yen (tax included)

* Okinawa only: 1,860 yen (tax included)

*International shipping fees are calculated automatically by weight on the checkout page.

■Points to note when ordering

1. Individual shipping for each order

If you place multiple orders, each order will be shipped separately.

2. Ordering products with different delivery dates

If the delivery dates for in-stock items and pre-order items are different, they may be shipped together once all items are ready to ship.

3. If you want fast shipping

If you would like to receive in-stock items or items with quick delivery times, please place a separate order for these items.

■Important points regarding delivery

1. Regarding reshipment:

We cannot resend items due to reasons such as an unknown address or a long absence.
In this case, the customer will be responsible for the round-trip shipping costs and handling fees.

2.Registered address

If the registered address of the orderer cannot be used to identify an individual (e.g., to a company or warehouse), we may refuse to ship the product.
Please be sure to register your correct address.

International Shipping & Customs Information

Shipping Method

International orders are shipped primarily via DHL .
In limited cases, EMS may be used depending on the destination country or shipping conditions.

We select DHL as our main carrier to ensure faster delivery, reliable tracking, and secure handling for international shipments.

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Shipping Schedule

Orders for regular items are usually shipped within 3 business days after order confirmation .
Shipping operations are handled On business days only (excluding weekends and Japanese public holidays).

For pre-order items, please refer to the estimated shipping date stated on each product page .

During extended holiday periods (such as Golden Week or the New Year holidays), a separate shipping schedule will be announced.
We kindly recommend placing orders with sufficient time allowance.

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Customs Duties, VAT & Import Taxes

For international orders, please be aware that customs duties, VAT (Value Added Tax), and other import-related taxes may be applied in accordance with the laws and regulations of the destination country.

These charges are not included in the product price or shipping fee shown at checkout and are the sole responsibility of the customer .

All applicable import charges will be assessed and collected directly by the courier (such as DHL) upon delivery or prior to delivery clearance.

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Important Notice Regarding DHL Shipments

Please note that shipments sent via DHL are almost always subject to customs duties and VAT .

DHL clears shipments through customs quickly and accurately, which means import charges are typically assessed without exception.
This is a standard procedure and not an error or overcharge by DHL or our store .

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For EU Customers

For shipments to EU countries, import charges generally consist of:

• VAT (approximately 20–21% depending on the country)

• Customs duties for apparel products (often around 10–12%

• Carrier handling and customs clearance fees

As a result, total import charges may amount to approximately 30–50% of the item price , depending on the destination country, shipping method, and local regulations.

We strongly recommend that EU customers take this into consideration before placing an order.

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EMS vs DHL

• DHL
  Fast delivery/Reliable tracking
  Import duties and VAT are almost always applied

• EMS
  Slower delivery
  Import duties may be lower or less strictly applied , depending on the destination country

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Shipping Fees

Shipping fees are automatically calculated at checkout based on the destination and total shipment weight.

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Order Notes

• Orders placed separately will be shipped individually per order .

• If in-stock items and pre-order items are purchased together, the order may be shipped only after all items are ready .

• If you wish to receive in-stock items sooner, please place separate orders For pre-order items.

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Delivery & Address Policy

We are unable to re-ship items returned due to incorrect address information, refusal of delivery, or prolonged absence.
In such cases, All shipping costs, return shipping fees, customs duties, and handling charges will be borne by the customer .

If the registered shipping address does not clearly identify an individual (for example, company addresses, warehouses, or forwarding services), we may refuse shipment.
Please ensure that complete and accurate personal address is provided.

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By placing an international order, you acknowledge and agree to the above shipping and customs conditions.
Thank you for your understanding and cooperation.

■About cancellations, returns and exchanges

1.Returns and Exchanges:

We cannot accept any cancellations, returns or exchanges of your order. However, if the product is defective or has an initial defect, or if the product you received is different from what you ordered, we will not accept the cancellation or exchange within 5 days of receiving the product. We will accept returns or exchanges. However, if the product has already been used, if the tag or accessories are missing, if the product was purchased outside our online store, or if we otherwise deem it inappropriate to return or exchange the product, Returns and exchanges cannot be accepted.

2. Notes for returning products:

Please be sure to keep a copy of the shipping slip until your refund is complete.
To avoid any issues, please refrain from using return methods that do not leave a copy of the delivery slip, such as regular mail.
Since accessories are also part of the product, we will not be able to accept returns if you return the product with the shipping label attached directly to the shoe box or product packaging.
In that case, please contact us at "remireliefonline@gmail.com" with the "order number" printed on the invoice, and after confirming the details, please send the product to the address below with cash on delivery .

[Return address]

Return address
153-0065
1-32-8 Nakamachi, Meguro-ku, Tokyo
To REMI RELIEF ONLINE

3. Refund Period:

Refunds will be made according to your payment method within 7 working days of receiving the returned item.

[Return Policy]
Even if the reason for return is as stated in 1., we will not be able to accept returns or exchanges if the following conditions are met.

Items that have been delivered more than 5 days ago

Items that cannot be confirmed as having been purchased from our online store

Products that have been used once, washed or altered

Products that have become smelly, scratched or dirty while in the customer's possession

Products with missing or damaged accessories or packaging (bags, cases, shoe boxes, etc.)

Products with lost invoices, product tags, or labels

Hygienic products such as underwear, swimwear, cosmetics, lucky bags, sale items, outlet items, and pre-order items

Out of stock items (in that case, a refund will be processed)

4. Cooling off period:

The "cooling off" system applies to door-to-door sales. The cooling off system is not required for mail order sales. Our online store is a mail order store accessed by customers, so the cooling off system does not apply. Please be aware of this in advance.

[Cancellation, Returns and Exchanges]



(1) Returns and exchanges

(1) Returns and Exchanges However, we will accept returns or exchanges in the event that the product is incomplete, defective, or different from the contents of the order, as long as you contact us within 5 days of receipt of the product. will not accept returns or exchanges if the product has already been used, if the tags or accessories are missing, if the product was purchased outside of our online store, or if we otherwise deem the product inappropriate for return or exchange.



Please note the following when returning merchandise

Please keep a copy of the shipping slip until the refund is completed.
Please do not send the item back by regular mail or any other method that does not leave a copy of the shipping slip to prevent any problems.
If you return the item with the shipping slip attached directly to the shoe box or package, we will not be able to accept the return.
In such cases, please contact us at "remireliefonline@gmail.com" with the "order number" on the itemized invoice, and after confirming the contents, please send the item to the following address "Pay-on-Delivery Please send the item (s) to the following address by "Pay-on-Delivery" after confirming the contents of the order.

Return address

Return address
1 Nakamachi, Meguro-ku, Tokyo 153-0065
1-32-8 Nakamachi, Meguro-ku, Tokyo
REMI RELIEF ONLINE



(3) Refund period

Refunds will be made within 7 business days of receipt of the returned merchandise, depending on the payment method.



(2) Return policy
(1) Even if the reason for return is as stated in (1) above, REMI RELIEF will not accept returns or exchanges if any of the following conditions apply.

Products that have been received within 5 days of delivery.
Products that cannot be confirmed to have been purchased from our online store
Merchandise that has been used, washed, or
Products that have smells, scratches, or stains caused by the customer
Merchandise with missing or damaged accessories or product packaging (bags, cases, shoe boxes, etc.)
Merchandise with lost delivery note, product tag, or label
Hygienic products such as underwear, swimsuits, cosmetics, etc., grab bags, sale items, outlet products, and pre-ordered items
Merchandise that is out of stock (in such cases, a refund will be processed)


⑷About "cooling-off

Cooling-off" is a system applicable to door-to-door sales. Cooling-off is not obligatory for mail order sales. Since our Internet shopping site is a mail order service accessed by customers, the "cooling-off" system does not apply. Please understand this in advance.